by Emell D. Adolphus & Jonathan Keller | Engineering News-Record

“People will continue to shape our future because we start with strategic hiring with an emphasis on values and culture,” says Steven Olson, CESO president, but adding that “empathetic people” are still key to bringing design and technology implementations “to life.” Yet in navigating cost volatility and increased risk, AO Managing Partner RC Alley says the firm’s biggest success has been in its openness to change. The last several years have shown the firm “the importance of being adaptable, nimble and flexible—not just in how we design, but in how we work together,” he says.